Frequently Asked Questions (FAQs) about RINKA IRELAND

Children’s Fitness Classes Questions

Participant guidelines - is the class suitable for my child?

We like to share the below guidelines with all parents when deciding if a RINKA class / camp is suitable for their child.

Has your child completed a term in preschool?
Is your child fully toilet trained?
Is your child comfortable with taking instruction and following guidelines?
Are they happy to attend class / camp without a parent?
Are they happy to mix with children and leaders they don’t know?
Do they attend preschool / school without any additional one to one supports?

If you have answered yes to all the above, we are sure your child would be happy and comfortable in the RINKA environment!

For the safety of our instructors and the other participants we cannot accept any behaviours that are negative to a group setting:

Displays of defiant behaviour
Kicking, spitting, biting etc
Running away or trying to leave
Not engaging with the group or taking directions from the instructors

Parents will be contacted if any of the above behaviours are displayed

My child has additional needs. Is the class suitable for them?

We like to share the below guidelines with all parents when deciding if a RINKA class / camp is suitable for their child.

Has your child completed a term in preschool?
Is your child fully toilet trained?
Is your child comfortable with taking instruction and following guidelines?
Are they happy to attend class / camp without a parent?
Are they happy to engage and mix with children and leaders they don’t know?
Do they attend preschool / school without any additional one to one supports?
My child has never shown any signs of being a flight risk

If you have answered yes to all the above, we are sure your child would be happy and comfortable in the RINKA environment!

Do parents stay in the class/camps?

No, classes are drop and collect. It is our policy that parents don’t stay in our class or camps as it can take away from the supportive environment we like to create. Children who are very shy can be made to feel uncomfortable when there are extra adults in the room and children who love an audience can find it hard to settle when there are extra people watching! We also have it in our child protection policy that only adults vetted by RINKA can remain in the teaching space. Our instructors are very used to helping kids settle into class and will call you if there is any issue!

What do they bring to class and what do they wear?

All they need is a drink of water and comfortable clothing! Please ensure that children wear runners and that long hair is tied back.

You will receive extra information on what they need to pack for camp days when you register for a camp.

What do they bring to class and what do they wear?

All they need is a drink of water and comfortable clothing! Please ensure that children wear runners and that long hair is tied back.

You will receive extra information on what they need to pack for camp days when you register for a camp.

How long is each term?

RINKA runs from September to June, with breaks for Christmas and the odd holiday in between! Camps are run at Halloween, Easter and Summer.

Must I pay in full or can I pay weekly?

Our classes are payable on a monthly subscription and can be cancelled any time by emailing bookings@rinka.ie

We do not accept cash and all our bookings must be done online via our booking in system

My child is 2 years old - can they attend class?

Unfortunately, we don’t take children until they are three years old and recommend that they have attended a term at pre-school before joining us. Please note all children must be toilet trained before attending class and happy to stay on their own.

It says my preferred class is fully booked - can you squeeze my child in?

We take our adult:child ratios very seriously so if a class is fully booked you will be placed on a waiting list and informed as soon as a space becomes available.

I need to cancel a camp booking?

100% refund is offered if camp space is cancelled by you up to 14 days prior to the start date minus €10 administration fee.
No refund will be offered on cancellations made in the 14 days prior to camp start date.
We do not issue refunds for missed sessions due to your own circumstances.
Payments will be returned if a camp has to be cancelled due to minimum numbers not being achieved.

I need to cancel my monthly subscription?

RINKA classes run from September to June. When you sign up for RINKA sessions – you do not have to commit to paying until June – You can cancel your membership at any time! Just send us an email to bookings@rinka.ie with 7 days notice and we will cancel your next payment (payments go out on the 1st of every month) We do not issue refunds for any cancellation requests received outside the required 7 days notice

Do I get a refund if a class is cancelled?

In the event of class cancellations caused by adverse weather conditions or other unforeseen circumstances beyond our control, we regret that refunds will not be issued. We will, where possible, make efforts to reschedule the missed class or provide an alternative solution which may mean adding classes to the end of term (June/July)